Microcell Composite Company has developed a Quality Management System based on the requirements of ISO 9001:2000. The company places high emphasis on continually improving its processes and products to exceed the requirements of customers.
As part of an ongoing process to achieve these aspirations
Reduction of rejected product.
Reduction in the number of customer complaints.
Increasing the level of customer's satisfaction.
Specific objectives and targets are established and reviewed at the regular management review meetings. The company uses training sessions and communication to all employees to ensure this policy is understood and implemented.
